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When you contact us via the form on our website or by e-mail, the data you provide (such as your name, address or e-mail address) shall be stored by us for 24 months from the date of our last contact with you for the purpose of processing the enquiry and in case of any follow-up questions. Of course, we shall not pass on these data without your consent.
Data protection enquiries may be addressed to firstname.lastname@example.org and will be transferred directly to Lisec’s data protection officer.
To ensure optimal customer relations and on the basis of contractual obligations (potential warranty claims or compensation for damages), it is essential that we store data concerning you over a longer period of time, in order to best assist you in the event of any complaints (e.g. to be able to provide you with the correct replacement parts for your machine). We will delete your data once storage of the data is no longer required for the purpose of the processing and/or is no longer required by law.
We will store all personal data relevant to tax or accounting, i.e. books and records, as well as business correspondence for a minimum period of seven years.
Any data we need for purposes of asserting or defend a claim will be stored for the duration of the applicable limitation period.
Information about data transfers in third countries
As a matter of principle, the data processed by us are not transferred to recipients in third countries. If you have sent us a request for an offer in a specific country, data will not be transferred to another company of the LISEC group outside of that country without your explicit consent.
If you provide us with your consent, your personal data will be transferred to and processed by group companies of the LISEC Holding GmbH or LISEC Austria GmbH (all listed under the following link) solely for the purpose of preparing a quotation for you and in order to contact you. If your personal data is transferred to a company of the LISEC group which has its seat outside the EU/EEA, it is possible that the laws of the respective third country do not provide an adequate level of protection for your personal data compared to the data protection laws of the EU/EEA countries. In this case your personal data will only be transferred if you have provided us with your explicit consent. We assure you that we handle your data in a diligent way and that the transfer within the group is done restrictively.
Integration of third party services and contents
Internet transmissions and disclaimer
LISEC takes appropriate measures for protection against viruses and other harmful components.
We reserve the right to amend or supplement this policy at any time and we will inform you of any major changes on this site as far as manageable. We recommend to visit our site regularly in order to be informed of any changes to this Privacy Statement.
LISEC Holding GmbH