HOTLiNE & ONLiNE SUPPORT

Reliable & efficient

Rapid top-class customer support has always been extremely important at LiSEC, and is delivered at a high quality level.

How is it possible to guarantee the quality of the LiSEC hotline & online support?

Worldwide service network – 160 engineers & 21 subsidiaries / agencies & software technicians in subsidiaries / agencies
Rapid support in the event of a fault
High training and quality standard of our service technicians

Furthermore, in 2019 LiSEC expanded the LiSEC Software Service Center in Dubai, in order to guarantee the delivery of even faster top-class support around the clock.

How do I get in touch with LiSEC telephone and online support?

LiSEC takes care of your concerns as quickly as possible. Here, we provide you with an overview of how you can access LiSEC support and at what times:

	Technical support for LiSEC machines (online service)	Technical support for LiSEC software	Installation/connection establishment/maintenance for the online support
Telephone	Sunday 22:00 - Friday 21:00 hrs (CET) Tel.: +43-7477 405-5700	Monday - Friday 7:30 – 22:00 hrs (CET) Tel.: +43-7477 405-5700
Email	tbe.service@lisec.com	support@lisec.com	process.control@lisec.com
Standby service for urgent cases outside of office hours:	Saturday 6:00 - 22:00 hrs (CET) Sunday 6:00 - 22:00 hrs (CET) Tel.: +43-7477 405-5700	Monday - Friday 22:00 – 07:30 hrs (CET) Saturday 0:00 - 24:00 hrs (CET) Sunday 0:00 - 24:00 hrs (CET) Tel.: +43-7477 405-5700