1. General
   The protection and security of your personal data is important to LISEC Holding GmbH, Peter-Lisec-Straße 1, 3353 Seitenstetten (hereinafter referred to as "we" or LISEC). We are constantly improving our technical security standards in order to ensure the security of your personal data.
   We store and process data exclusively on the basis of the statutory rules applicable in Austria (the Data Protection Act, the Telecommunications Act and the EU GDPR). In this Privacy Statement, we inform you about the most important aspects of data processing on our website and about our cookie policy.
   Our website can ordinarily be used without providing any personal data.

2. Contact us
   
   LISEC Holding GmbH
   Peter-Lisec-Straße 1
   3353 Seitenstetten
   
   Tel: +43-7477-405-0
   Fax: +43-7477-405-80
   privacy@lisec.com
   
   LISEC Austria GmbH
   Peter-Lisec-Straße 1
   3353 Seitenstetten
   
   Tel: +43-7477-405-0
   Fax: +43-7477-405-80
   privacy@lisec.com

   Data protection enquiries may be addressed to privacy@lisec.com and will be transferred directly to Lisec’s data protection officer. 

   When you contact us via the form on our website or by e-mail, the data you provide (such as your name, address or e-mail address) shall be stored by us for 24 months from the date of our last contact with you for the purpose of processing the enquiry and in case of any follow-up questions. Of course, we shall not pass on these data without your consent.

3. Your rights as the data subject
   As the data subject, under the EU GDPR you have extensive rights to ensure greater transparency of the handling of your data. Your rights as a data subject are: the right of access to the personal data concerning you, the right to rectification, erasure, restriction of processing, objection to processing and withdrawal of consent at any time.
   
   To exercise the above rights, you must contact us in person, by telephone or in writing at the (e-mail) address/telephone number listed above. Please note that we may only provide you with information if you are able to identify yourself.
   
   If the processing of your personal data is based on a balancing of interests (e.g. direct marketing or data analysis), you may object to the processing at any time. When making such an objection, please tell us the reasons why we should not process your personal data as we normally would. In the case of data processing for direct marketing and data analysis purposes, we will stop the data processing.
   
   If you have given us your consent to the processing of your personal data, you may also withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent which we have carried out before the withdrawal of consent.
   
   If you believe that the processing of your data contravenes data protection law or otherwise infringes your data protection rights, you may lodge a complaint with the supervisory authority (In Austria: Austrian Data Protection Authority, Barichgasse 40-42, 1030 Wien, Tel: + 43 1 52 152-0, e mail: dsb@dsb.gv.at).

4. Information about the processing of your personal data

   1. Visiting the website
      If our website is used for informational purposes only (no registration and no transfer of other information), personal data transferred from your bowser to our server will be collected and stored for the duration of the use. This is technically necessary for the purpose of displaying our website to you and ensuring its stability and security.

   2. Comments and posts
      If you leave a comment or other post in our blog, your IP address will be stored. In this way, we intend to ensure traceability in the event that someone writes illegal content in comments and posts (insults, prohibited political propaganda, etc). In such a case, we ourselves could be prosecuted for the comment or post, hence we are interested in the identity of the author. IP addresses are deleted after 12 months.

   3. Newsletter/Mailings
      You can register on our website to receive our newsletter and mailings. In the newsletter and our mailings, we inform you about our company, upcoming events and trade fairs and our product ranges. In order to send you the newsletter, we need your name and e-mail address and your declaration of consent. For these purposes, we process your e-mail address as long as you do not withdraw your consent; we do not pass it on to third parties.
      You may unsubscribe from the newsletter at any time by clicking on the link provided in the e-mail. We will then immediately delete you from the mailing list.

   4. Product configurator
      We provide a product configurator on our website that allows you to configure and customise our machines according to your needs. We would also be pleased to send you an offer based on your configuration, upon request, via the contact form in the product configurator. For this purpose, you must provide us with your name, company name and e-mail address in the contact form. We process the above data in order to provide the offer you requested.

   5. Online purchases
      For simplified processing of your purchase and for subsequent contract processing, we use cookies to store your IP data as well as your name, address and e-mail address. We process the data you provide for performance of the contract. Payments are directly made via the third-party provider mPAY24 GmbH, Grüngasse 16, 1050 Vienna.

   6. LiSEC Live-Chat
      LiSEC uses a live chat of Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the live chat as a contact form to chat with our staff in near real time.
      At the start of the chat, (personal) data is collected.
      
      •    Date and time of the call,
      •    browser type/version,
      •    IP address,
      •    operating system used,
      •    URL of the previously visited website,
      •    amount of data sent.
      •    Company
      •    First name, last name
      •    email address
      
      Depending on the course of the conversation with our employees, further personal data may be given in the chat, if entered by you. The type of data depends on your request or the problem you describe to us. When you visit lisec.com, the chat widget is loaded as a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code that is executed on your computer and enables the chat. LiSEC stores the chat record. This shall spare you the inconvenience of recalling the whole chat history of past chats when you ask for our assistance via live chat. If you do not want to have your chat record stored please contact us at the contact details indicated above and we will delete it.

5. Data erasure
   To ensure optimal customer relations and on the basis of contractual obligations (potential warranty claims or compensation for damages), it is essential that we store data concerning you over a longer period of time, in order to best assist you in the event of any complaints (e.g. to be able to provide you with the correct replacement parts for your machine).  We will delete your data once storage of the data is no longer required for the purpose of the processing and/or is no longer required by law.
   We will store all personal data relevant to tax or accounting, i.e. books and records, as well as business correspondence for a minimum period of seven years.
   Any data we need for purposes of asserting or defend a claim will be stored for the duration of the applicable limitation period.

6. Information about data transfers in third countries
   As a matter of principle, the data processed by us are not transferred to recipients in third countries. If you have sent us a request for an offer in a specific country, data will not be transferred to another company of the LISEC group outside of that country without your explicit consent.
   
   If you provide us with your consent, your personal data will be transferred to and processed by group companies of the LISEC Holding GmbH or LISEC Austria GmbH (all listed under the following link)  solely for the purpose of preparing a quotation for you and in order to contact you. If your personal data is transferred to a company of the LISEC group which has its seat outside the EU/EEA, it is possible that the laws of the respective third country do not provide an adequate level of protection for your personal data compared to the data protection laws of the EU/EEA countries. In this case your personal data will only be transferred if you have provided us with your explicit consent. We assure you that we handle your data in a diligent way and that the transfer within the group is done restrictively.

7. Integration of third party services and contents
   We also use third-party content on our website, integrating content such as videos from YouTube, map content from Google Maps, RSS feeds or graphics from other websites. This requires disclosure of your IP address to the providers of such content (hereinafter referred to as "third party providers"), because without this the content cannot be sent to your browser, and it is therefore required for presentation of the content. We endeavour to use only content whose providers use the IP address solely for content delivery purposes. However, we have no control over third parties storing your IP address, e.g. for statistical purposes, or using it in accordance with their privacy policy. Those policies may differ from our own. We assume no responsibility or liability for the processing of your personal data by the third-party providers of those websites.

8. Internet transmissions and disclaimer    
   LISEC takes appropriate measures for protection against viruses and other harmful components.

9. Other websites     
   Our website contains links to other websites which are outside our control and are not covered by this Privacy Statement. If you access other websites using the links provided, the operators of those websites may collect information from you that those operators use in accordance with their privacy policy. Those policies may differ from our own. We assume no responsibility or liability for the processing of your personal data by the operators of those websites. We recommend that you read the privacy and cookie policies and terms and conditions of the referenced or linked websites before submitting any personal data to such third-party websites.

10. Changes to the Privacy Statement and the Cookie Policy
    We reserve the right to amend or supplement this policy at any time and we will inform you of any major changes on this site as far as manageable. We recommend to visit our site regularly in order to be informed of any changes to this Privacy Statement.

Webmaster

LISEC Austria GmbH

katrin.dieminger@lisec.com